Payment Policy

All payments are due prior to the beginning of the month. Generally your billing period starts on the 1st of each month. For each successive period, your contract is renewed automatically unless we are notified otherwise. Billing period is determined by the billing option you choose at the time of ordering. Your billing period also applies to any additional items and services ordered after the initial activation of you account. Fee for such items and services will be prorated so that the start date matches that of the first domain. For payment, we accept above-mentioned methods.

We invoices exclusively via e-mail. We DO NOT send out physical invoices. All credit cards are billed automatically monthly or we give you secure method to pay online.

Late Payments:

Any account whose payment status is not current as of the start of the next billing period is deemed late. Generally, customers are given 5 day grace period after which the account is put on suspension. Reactivation of closed accounts due to delinquency incurs a $9.95 reactivation fee as well as payment of the balance due in full. For late payments submit a Support Ticket at our HelpDesk.

To Cancel your account:

In order to protect our customers security and privacy, we only accept account cancellations via our Online HelpDesk by opening a new Support Ticket.

When you cancel your account, you will receive a refund equal to any unused portion of your service for which you have pre-paid. (This refund policy do not applicable on packages listed as "Contract", for example, "Yearly Contract". Please check package description web page or contact Sales Team if you have any question.) You will not receive a refund for time that your account resided on our servers, unless your cancellation is made within the first 15 days of the account sign-up. Setup fees & Credit Card Transaction fees, when applicable, are non-refundable. You are obligated to pay for your account even if you do not use it. Because we have provided you with usernames, passwords, DNS entries, and Control Panel, you have the ability to use your account. The fact that you do not do so is not relevant - you are still obligated to pay for the account. Even an unused account uses valuable system resources that could be used for other customers. If you have a past-due balance on your account at the time the account is closed (either by your request or due to non-payment), the remaining balance must be paid within 30 days of when the account is closed. If we do not receive payment on the remaining balance in that time, we will begin efforts to collect any fees owed. We apply a $50.00 collection fee to cover our costs in attempting to collect your debt. If our internal collection efforts fail, we reserve the right to turn the account over to a 3rd-party (either collections agency or attorney) for further action. We also reserve the right to report your unpaid balance to credit reporting agencies as well as ISP/web host information services.

We use CHARGEBACKBUREAU.ORG to pre-check for fraudulent charges and chargeback oriented purchasers. Customers having one or more chargebacks for any reason will be required to sign additional paperwork.